FAQ
What is the difference between an industrial tablet PC and a consumer tablet?
Consumer tablets are designed for entertainment and light office work, while industrial tablet PCs are built for industrial environments. They are engineered for dust and water resistance, drop and shock resistance, wide-temperature operation, continuous duty cycles, extended I/O (serial ports, LAN, GPIO, scan engines) and long-term supply stability, making them suitable for warehousing, manufacturing, inspection and identity verification.
How do I choose between an 8-inch and a 10-inch industrial tablet?
An 8-inch device is lighter and easier to hold in one hand, which suits mobile inspection, stock taking and field verification. A 10-inch device offers a larger screen for vehicle mounts, production-line workstations and information display where both hands are free. Consider one-handed use, glove operation, viewing distance and mounting method when selecting.
How do I read IP protection ratings on rugged tablets?
An IP rating consists of two digits: the first indicates dust protection (0-6) and the second water protection (0-9). Common ratings such as IP65 and IP67 mean the device is dust-tight (IP6x) and, for IP67, protected against temporary immersion under specified conditions. Beyond the IP rating, also check drop-test height, operating temperature range and battery life.
Which data capture functions can be integrated?
Devices can be configured with 1D/2D barcode scanning, fingerprint recognition, facial recognition, RFID, NFC and cameras, supporting goods verification, identity checks, inspection check-ins and data collection.
How are these tablets used in warehousing and logistics?
Typical uses include scanning barcodes during put-away and picking, mounting on forklifts or picking carts as mobile terminals, outbound verification and cycle counting, and connecting to a WMS to upload transaction data in real time and reduce manual entry errors.
What role do they play in smart manufacturing?
They serve as workstation terminals for operation reporting, viewing work instructions, quality inspection records, equipment checks and exception reporting, and can act as data collection endpoints for MES to support paperless, real-time production.
What customization options are available?
We offer interface customization, hardware customization, software customization and structural customization, covering port types and quantities, module additions, OS tailoring and pre-installed apps, boot logo and branding, as well as enclosure design and mounting options. Final solutions are confirmed after requirement evaluation.
Is secondary development and system integration supported?
Yes. We support customization at the system, middleware and application layers, including protocol integration, connection with equipment and business systems, app pre-installation, permission control and remote device management, subject to a project evaluation.
How is after-sales service handled?
We provide device warranty and technical support covering implementation, system deployment, user training and incident response. Warranty scope and response times are defined in the contract. For questions, please contact Ms. Duan at 18594279314.
How can I get a quotation or samples?
Please call Ms. Duan at 18594279314 and share your application scenario, order quantity and functional requirements. We will recommend suitable models and provide a quotation.